Privacy Policy

Last Updated: June 30, 2026

New Beginning Sanctuary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information gathered during the intake and application processes.

1. Information Collection

We collect personal information you provide voluntarily during our phone intake interviews, online application forms, or SMS exchanges. This may include your name, date of birth, callback number, email address, substances used, medical profile, emergency contacts, and background check information.

2. SMS Opt-In & Mobile Information

If you consent to receive SMS updates or document request notifications from us, we collect your phone number and consent details.

Mobile Information Non-Sharing Disclosure:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

3. Data Security & Message Frequency

We implement industry-standard security measures to safeguard your personal data. Message frequency for applicants varies based on application cycle and intake status. Message and data rates may apply.

4. Your Choices & Opt-Out

You can opt-out of receiving SMS messages at any time by replying "STOP" to any text message received from us. For assistance, you may reply "HELP" or contact our administrative team directly.